Privacy Policy

Cowderoy's Dairy ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you may provide. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website: https://www.cowderoysdairy.com/.

1. Information We Collect

When you visit our website, we may collect limited personal information, including:

• Information you voluntarily provide via email or contact forms (such as your name, email address, or phone number).

• Technical data such as IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.

We do not collect sensitive data, payment details, or personal information through the website directly. Our site does not support online ordering or user registration features.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries

• Improve our website and services

• Monitor and analyze website usage

• Comply with legal obligations

We do not use your personal information for direct marketing unless you have expressly opted in.

3. Third-Party Services

We may use trusted third-party providers, such as Google Analytics, to better understand how users interact with our website. We may also link to external services for appointment bookings. These services operate under their own privacy policies, which we encourage you to review separately.

4. Cookies

Our website uses cookies to enhance user experience and collect traffic data. You can adjust your browser settings to manage or disable cookies. Note that disabling cookies may affect the functionality of the website.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, or loss. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may have rights under applicable privacy laws, including the Australian Privacy Act 1988, to:

• Access or correct your personal information

• Request deletion of your information

• Withdraw consent (if applicable)

• File a complaint with a regulatory authority

To exercise your rights or request further information, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cowderoy's Dairy
14 Cowderoy Street, St Kilda West VIC 3182, Australia
Phone: (03) 7012 3541
Email: cowderoysdairy1932@gmail.com
Website: www.cowderoysdairy.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and changes will be effective upon posting.